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~isPartOf:"International journal of services and standards"
~subject:"Dienstleistung"
~subject:"Dienstleistungssektor"
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Dienstleistung
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6
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Dienstleistungsqualität
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Boardman soft systems methodology
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Chakrabarty, Subrata
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Chakraborty, Subhajit
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Green, Kenneth W.
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Kaynak, Hale
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Whitten, Dwayne
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International journal of services and standards
The journal of services marketing
26
Journal of retailing and consumer services
13
Journal of service management
12
Journal of business research : JBR
11
International journal of hospitality management
10
Journal of service research
10
The service industries journal
9
Journal of service research : JSR
7
SpringerLink / Bücher
5
International journal of contemporary hospitality management
4
Journal of service theory and practice
3
Journal of the Academy of Marketing Science
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Psychology & marketing
3
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
3
Australasian marketing journal
2
Business horizons
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Business process management journal
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California management review
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Cogent business & management
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European journal of marketing
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European journal of marketing : EJM
2
Gabler Edition Wissenschaft
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Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
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International journal of innovation management
2
International journal of quality and service sciences
2
International journal of services and operations management
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International journal of services, economics and management
2
Journal of air transport management
2
Journal of service theory and practice : JSTP
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Managing service quality : MSQ ; an international journal
2
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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Operations management : a strategic approach
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Operations research
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Production and operations management : an international journal of the Production and Operations Management Society
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Schriften zu Marketing und Management
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Schriften zur Handelsforschung
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Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
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Services marketing quarterly
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Role of service characteristics in determining the degree of customer involvement : a typology
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
International journal of services and standards
9
(
2014
)
1
,
pp. 3-18
Persistent link: https://www.econbiz.de/10011283344
Saved in:
2
Organisational culture of customer care: market orientation and service quality
Green, Kenneth W.
;
Chakrabarty, Subrata
;
Whitten, Dwayne
- In:
International journal of services and standards
3
(
2007
)
2
,
pp. 137-153
Persistent link: https://www.econbiz.de/10003459515
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