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~isPartOf:"International journal of services technology and management"
~person:"Wang, Ye"
~subject:"Service quality"
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Dienstleistungsqualität
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International journal of services technology and management
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Understanding quality requirements in knowledge intensive service systems
Wang, Ye
;
Sun, Jie
;
Zhao, Liping
;
Wang, Xinyu
;
Yang, Xiaohu
- In:
International journal of services technology and management
16
(
2011
)
2
,
pp. 208-221
Persistent link: https://www.econbiz.de/10009373615
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