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~isPartOf:"International journal of value chain management : IJVCM"
~isPartOf:"Service business"
~isPartOf:"Working papers / University of Kent, Kent Business School"
~subject:"Bibliometrie"
~subject:"Spain"
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Quality management
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Heras-Saizarbitoria, Iñaki
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Juana-Espinosa, Susana de
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Tari, Juan José
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International journal of value chain management : IJVCM
Service business
Working papers / University of Kent, Kent Business School
International journal of contemporary hospitality management
2
The service industries journal
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ECONIS (ZBW)
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A review of the literature to understand diversity in ISO 9001 adoption and the achievement of benefits
Dick, Gavin
;
Heras-Saizarbitoria, Iñaki
;
Tarí, Juan José
-
2013
Persistent link: https://www.econbiz.de/10010354361
Saved in:
2
Internal and external drivers for quality certification in the service industry : do they have different impacts on success?
Tari, Juan José
;
Heras-Saizarbitoria, Iñaki
;
Dick, Gavin
- In:
Service business
8
(
2014
)
2
,
pp. 337-354
Persistent link: https://www.econbiz.de/10010351403
Saved in:
3
E-government maturity at Spanish local levels
Claver Cortés, Enrique
;
Juana-Espinosa, Susana de
; …
- In:
International journal of value chain management : IJVCM
2
(
2008
)
1
,
pp. 4-17
Persistent link: https://www.econbiz.de/10003744676
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