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~isPartOf:"International journal of value chain management : IJVCM"
~isPartOf:"Service business"
~isPartOf:"Working papers / University of Kent, Kent Business School"
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López-Gamero, María D.
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International journal of value chain management : IJVCM
Service business
Working papers / University of Kent, Kent Business School
International journal of hospitality management
3
Business research quarterly : BRQ
2
International journal of contemporary hospitality management
2
International journal of quality & reliability management
2
Journal for global business advancement : JGBA
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The service industries journal
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Total quality management & business excellence
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Administrative Sciences : open access journal
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Business process management journal
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European research on management and business economics
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International journal of productivity and quality management : IJPQM
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Journal of business ethics : JOBE
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Journal of industrial engineering and management : JIEM
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Journal of service theory and practice : JSTP
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Managing service quality : MSQ ; an international journal
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The TQM journal : the international review of organizational improvement
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Tourism economics : the business and finance of tourism and recreation
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Tourism management : research, policies, practice
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ECONIS (ZBW)
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Does quality management improve performance or vice versa? : evidence from the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
; …
- In:
Service business
11
(
2017
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10011722446
Saved in:
2
Internal and external drivers for quality certification in the service industry : do they have different impacts on success?
Tari, Juan José
;
Heras-Saizarbitoria, Iñaki
;
Dick, Gavin
- In:
Service business
8
(
2014
)
2
,
pp. 337-354
Persistent link: https://www.econbiz.de/10010351403
Saved in:
3
E-government maturity at Spanish local levels
Claver Cortés, Enrique
;
Juana-Espinosa, Susana de
; …
- In:
International journal of value chain management : IJVCM
2
(
2008
)
1
,
pp. 4-17
Persistent link: https://www.econbiz.de/10003744676
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