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~isPartOf:"International review on public and non-profit marketing"
~isPartOf:"Public service improvement : theories and evidence"
~subject:"Performance-Management"
~subject:"Öffentlicher Sektor"
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Performance-Management
Öffentlicher Sektor
Public services
18
Öffentliche Dienstleistung
18
Public sector
12
Customer satisfaction
4
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Service quality
4
Arbeitszufriedenheit
2
Customer integration
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E-Government
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Ashworth, Rachel
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Boyne, George A.
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Downe, James
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Martin, Steve
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Nor, Rojikin
1
Parahoo, Sanjai K.
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International review on public and non-profit marketing
Public service improvement : theories and evidence
Public management review
42
Public personnel management
26
Public performance & management review
21
International journal of public sector management : IJPSM
17
International public management journal
8
Administrative Sciences : open access journal
7
Discussion paper series / IZA
6
International journal of manpower
6
Financial accountability & management : in governments, public services and charities
5
International journal of public sector management
5
Journal of nonprofit & public sector marketing
5
CESifo working papers
4
Discussion paper / Tinbergen Institute
4
World Bank E-Library Archive
4
Accounting, auditing & accountability journal
3
Cogent business & management
3
International journal of public sector performance management
3
International journal of public sector performance management : IJPSPM
3
Policy research working paper : WPS
3
Springer eBook Collection
3
The British accounting review : the journal of the British Accounting Association
3
The international journal of productivity and performance management : IJPPM
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Annals of public and cooperative economics
2
British journal of management : BJM
2
Critical perspectives on accounting : an international journal for social and organizational accountability
2
Economia pubblica : the Italian journal of public economics and law
2
Economics, management and financial markets
2
European journal of industrial relations
2
Higher School of Economics Research Paper
2
IFIG-Kongreß
2
IZA Discussion Paper
2
IZA world of labor : evidence-based policy making
2
International journal of human resource management
2
International journal of procurement management
2
International journal of services and operations management : IJSOM
2
Journal of accounting & organizational change : JAOC
2
Journal of economics and business research
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ECONIS (ZBW)
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Organizational commitment and professionalism to determine public satisfaction through good governance, public service quality, and public empowerment
Nor, Rojikin
;
Gani, A. Juli Andi
;
Saleh, Choirul
;
Amin, …
- In:
International review on public and non-profit marketing
19
(
2022
)
1
,
pp. 191-217
Persistent link: https://www.econbiz.de/10013168700
Saved in:
2
Investigating antecedents of social innovation in public sector using a service ecosystem lens
Parahoo, Sanjai K.
;
Al-Nakeeb, Ahmed A.
- In:
International review on public and non-profit marketing
16
(
2019
)
2/4
,
pp. 235-253
Persistent link: https://www.econbiz.de/10012129602
Saved in:
3
Organizational environments
Andrews, Rhys
- In:
Public service improvement : theories and evidence
,
(pp. 15-35)
.
2010
Persistent link: https://www.econbiz.de/10003976254
Saved in:
4
Regulation
Martin, Steve
- In:
Public service improvement : theories and evidence
,
(pp. 36-59)
.
2010
Persistent link: https://www.econbiz.de/10003976256
Saved in:
5
Strategic planning
Boyne, George A.
- In:
Public service improvement : theories and evidence
,
(pp. 60-77)
.
2010
Persistent link: https://www.econbiz.de/10003976258
Saved in:
6
Leadership
Petrovsky, Nicolai
- In:
Public service improvement : theories and evidence
,
(pp. 78-97)
.
2010
Persistent link: https://www.econbiz.de/10003976259
Saved in:
7
Organizational culture
Ashworth, Rachel
- In:
Public service improvement : theories and evidence
,
(pp. 98-119)
.
2010
Persistent link: https://www.econbiz.de/10003976261
Saved in:
8
Human resource management
Gould-Williams, Julian Seymour
- In:
Public service improvement : theories and evidence
,
(pp. 120-142)
.
2010
Persistent link: https://www.econbiz.de/10003976262
Saved in:
9
Innovation
Walker, Richard
- In:
Public service improvement : theories and evidence
,
(pp. 143-161)
.
2010
Persistent link: https://www.econbiz.de/10003976263
Saved in:
10
Collaboration
Entwistle, Tom
- In:
Public service improvement : theories and evidence
,
(pp. 162-182)
.
2010
Persistent link: https://www.econbiz.de/10003976266
Saved in:
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