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~isPartOf:"Journal of Asian finance, economics and business : JAFEB"
~person:"Ilyas, Gunawan Bata"
~subject:"Dienstleistungsqualität"
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Search: subject_exact:"Customer relationship management"
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Dienstleistungsqualität
Beziehungsmarketing
1
Customer satisfaction
1
Gesundheitsversorgung
1
Health care
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Hospital
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Hospital Image
1
Krankenhaus
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Kundenzufriedenheit
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Patienten
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Patients
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Patients Loyalty
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Patients Satisfaction
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Patients Value
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Ilyas, Gunawan Bata
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Journal of Asian finance, economics and business : JAFEB
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Element of marketing : SERVQUAL toward patient loyalty in the private hospital sector
Akob, Muhammad
;
Yantahin, Munawar
;
Ilyas, Gunawan Bata
; …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 419-430
Persistent link: https://www.econbiz.de/10012692354
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