Obidallah, Waeal J.; Raahemi, Bijan - In: Journal of Electronic Commerce in Organizations (JECO) 15 (2017) 1, pp. 59-83
Virtual Organizations in a dynamic environment need efficient methods of change management to initiate changes to … partners' services. In this paper, the authors present a structural and a procedural framework for change management in Service …, change actors, and related management processes. A prototype with different scenarios of change is developed to validate the …