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~isPartOf:"Journal of air transport management"
~isPartOf:"Journal of business research : JBR"
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Journal of air transport management
Journal of business research : JBR
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The authentic service employee : service employees' language use for authentic service experiences
Kraak, Johannes Marcelus
;
Holmqvist, Jonas
- In:
Journal of business research : JBR
72
(
2017
),
pp. 199-209
Persistent link: https://www.econbiz.de/10011645572
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