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~isPartOf:"Journal of air transport management"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Psychology & marketing"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Kundenbindungsprogramm
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Loyalty program
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Espino, Raquel
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Journal of air transport management
Journal of hospitality marketing & management
Psychology & marketing
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Theoretical economics letters
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Innovationen im Personalmanagement : die spannendsten Entwicklungen aus der HR-Szene und ihr Nutzen für Unternehmen
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International journal of business innovation and research
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International journal of contemporary hospitality management
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International journal of electronic customer relationship management : IJECRM
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International journal of hospitality management
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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International journal of management & enterprise development : IJMED
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International journal of retail & distribution management
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Issues of business and law
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Journal of Asia Business Studies
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Journal of Islamic marketing : JIMA
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The TQM journal : the international review of organizational improvement
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Living "up in the air" : meeting the frequent flyer passenger
Castillo-Manzano, José I.
;
López-Valpuesta, Lourdes
- In:
Journal of air transport management
40
(
2014
),
pp. 48-55
Persistent link: https://www.econbiz.de/10010412013
Saved in:
2
Evaluating frequent flyer programs from the air passengers' perspective
Martín, Juan Carlos
;
Román García, Concepción
; …
- In:
Journal of air transport management
17
(
2011
)
6
,
pp. 364-368
Persistent link: https://www.econbiz.de/10009410726
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