//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of air transport management"
~person:"Choi, Jung Kyu"
~person:"Hvass, Kristian A."
~subject:"Airline"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Nachkaufmarketing"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Airline
Customer service
2
Fluggesellschaft
2
Kundenservice
2
Arbeitskräfte
1
Australia
1
Australien
1
Beschwerdemanagement
1
Complaint management
1
Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Employee recovery
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Low-cost carriers
1
Low-cost strategy
1
MCSQ
1
Niedrigpreisstrategie
1
Selbstbedienung
1
Self-service
1
Service failure
1
Service industry
1
Service quality
1
Service recovery
1
South Korea
1
Spatially dispersed employees
1
Südkorea
1
Taiwan
1
USA
1
United States
1
Workforce
1
more ...
less ...
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Case study
1
Fallstudie
1
Language
All
English
2
Author
All
Choi, Jung Kyu
Hvass, Kristian A.
Park, Jin-Woo
2
Ariffin, Ahmad Azmi M.
1
Chen, Ching-fu
1
Kim, Nam-Yi
1
Kubota, Yukihiro
1
Lu, Jin-long
1
Nameghi, Ehsaneh N. M.
1
Natcha Thawesaengskulthai
1
Oskaki, Takanori
1
Park, Jin-Ju
1
Thanawan Sangsuwan
1
Thongchai Jeeradist
1
Torfadóttir, Embla
1
Tseng, Wen-chun
1
Wu, Tsai-fang
1
more ...
less ...
Published in...
All
Journal of air transport management
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Spatially dispersed employee recovery : an airline case study
Hvass, Kristian A.
;
Torfadóttir, Embla
- In:
Journal of air transport management
34
(
2014
),
pp. 65-69
Persistent link: https://www.econbiz.de/10010244601
Saved in:
2
Determinants of passengers' choice of airline check-in services : a case study of American, Australian, Korean, and Taiwanese passengers
Lu, Jin-long
;
Choi, Jung Kyu
;
Tseng, Wen-chun
- In:
Journal of air transport management
17
(
2011
)
4
,
pp. 249-252
Persistent link: https://www.econbiz.de/10009408983
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->