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~isPartOf:"Journal of air transport management"
~subject:"Deutschland"
~subject:"Kundenzufriedenheit"
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Deutschland
Kundenzufriedenheit
Product quality
6
Produktqualität
6
Airport
4
Customer satisfaction
4
Dienstleistungsqualität
4
Flughafen
4
Service quality
4
Quality management
3
Qualitätsmanagement
3
Airline
2
Brand image
2
Consumer behaviour
2
Fluggesellschaft
2
Konsumentenverhalten
2
Markenimage
2
Taiwan
2
AHP approach
1
AHP-Verfahren
1
Air passenger transport
1
Air transport
1
Aircraft
1
Airline catering
1
Airline industry
1
Airport Services quality
1
Attribute
1
Baggage delivery
1
Benchmarking
1
Brand equity
1
Brand management
1
Brand name
1
Cabin staff service
1
ELECTRE method
1
Einzelhandelspreis
1
Food
1
Fuzzy sets
1
Fuzzy sets theory
1
Fuzzy-Set-Theorie
1
Ground handling
1
In-flight food quality
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English
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Chen, Lu
1
Chow, Chia-chuan
1
Li, Yong-Quan
1
Liao, Wu-cheng
1
Liu, Chih-Hsing
1
Lupo, Toni
1
Messner, Wolfgang
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Perng, Shiaw-wuu
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Journal of air transport management
Europäische Hochschulschriften / 5
21
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
17
SpringerLink / Bücher
16
International journal of hospitality management
11
Agrarwirtschaft : Zeitschrift für Betriebswirtschaft, Marktforschung und Agrarpolitik
6
Cogent business & management
6
Journal of business research : JBR
6
Journal of hospitality marketing & management
6
Journal of retailing and consumer services
6
Quality management journal : QMJ
6
Total quality management & business excellence
6
Gabler-Edition Wissenschaft
5
International journal of contemporary hospitality management
5
Journal of business economics : JBE
5
Arbeitsbericht / Institut für Agrarpolitik und Marktforschung der Justus-Liebig-Universität Giessen
4
Discussion paper
4
Diskussionsbeiträge / 1 / Universität Konstanz, Rechts-, Wirtschafts- und Verwaltungswissenschaftliche Sektion, Fachbereich Wirtschaftswissenschaften
4
Gabler Edition Wissenschaft
4
International journal of quality & reliability management
4
The journal of product & brand management
4
The journal of services marketing
4
The service industries journal
4
University of Lüneburg Working paper series in economics
4
ZEW discussion papers
4
i-com : journal of interactive media
4
Agrarökonomische Diskussionsbeiträge
3
Basler Schriften zum Marketing
3
Beiträge zur Hochschulpolitik
3
Berichte aus der Betriebswirtschaft
3
Business and Economic Research : BER
3
Die Betriebswirtschaft : DBW
3
FE-Workingpaper / University of Kiel, Department of Food Economics and Consumption Studies
3
International journal of applied business and economic research
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of productivity and quality management : IJPQM
3
International journal of quality and service sciences
3
International journal of sports marketing & sponsorship
3
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ECONIS (ZBW)
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1
How airline service quality determines the quantity of repurchase intention : mediate and moderate effects of brand quality and perceived value
Chen, Lu
;
Li, Yong-Quan
;
Liu, Chih-Hsing
- In:
Journal of air transport management
75
(
2019
),
pp. 185-197
Persistent link: https://www.econbiz.de/10012112383
Saved in:
2
The impact of an aircraft's service environment on perceptions of in-flight food quality
Messner, Wolfgang
- In:
Journal of air transport management
53
(
2016
),
pp. 123-130
Persistent link: https://www.econbiz.de/10011546137
Saved in:
3
Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily
Lupo, Toni
- In:
Journal of air transport management
42
(
2015
),
pp. 249-259
Persistent link: https://www.econbiz.de/10010481998
Saved in:
4
Analysis of shopping preference and satisfaction with airport retailing products
Perng, Shiaw-wuu
;
Chow, Chia-chuan
;
Liao, Wu-cheng
- In:
Journal of air transport management
16
(
2010
)
5
,
pp. 279-283
Persistent link: https://www.econbiz.de/10003990870
Saved in:
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