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~isPartOf:"Journal of business and psychology"
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Picking sides : relational identification as a moderator of service employee reactions to unfair customer treatment
Evans, Joel M.
;
Gilliland, Stephen W.
;
Anderson, Jennifer S.
- In:
Journal of business and psychology
38
(
2023
)
4
,
pp. 743-761
Persistent link: https://www.econbiz.de/10014339177
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