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~isPartOf:"Journal of business economics and management"
~isPartOf:"Kundenorientierung im Touristikmanagement"
~isPartOf:"Services marketing quarterly"
~subject:"Kundenzufriedenheit"
~type_genre:"Article in journal"
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Kundenzufriedenheit
Reisevermittler
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Travel agency
5
Beziehungsmarketing
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Customer satisfaction
2
Relationship marketing
2
Airline
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Betriebliche Wertschöpfung
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CRM
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Computer-assisted marketing
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Consumer behaviour
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Data envelopment analysis
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Choudhury, Pravat
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Khare, Anshuman
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Oyewole, Philemon
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Sankaran, Muthulakshmi
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Journal of business economics and management
Kundenorientierung im Touristikmanagement
Services marketing quarterly
Journal of travel and tourism marketing
8
Journal of business research : JBR
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
International journal of hospitality management
2
Journal of retailing and consumer services
2
Journal of vacation marketing
2
Service business
2
Tourism management : research, policies, practice
2
Asia Pacific business review
1
Economic research
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Enlightening tourism : ET ; a pathmaking journal
1
EuroMed journal of management : EMJM
1
European journal of marketing : EJM
1
Expert journal of marketing
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International entrepreneurship and management journal
1
International journal of contemporary hospitality management
1
International journal of electronic business : IJEB
1
International journal of networking and virtual organisations : IJNVO
1
International journal of quality and service sciences
1
Inventi impact: retailing & consumer services
1
Inventi impact: supply chain & logistics
1
Journal of Islamic marketing
1
Journal of hospitality and tourism insights
1
Journal of hospitality marketing & management
1
Journal of marketing
1
Journal of promotion management : JPM
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of service research : JSR
1
Manthan : journal of commerce and management
1
Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (Online)
1
SocioEconomic challenges : SEC
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism management perspectives : TMP
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Blending information technology in Indian travel and tourism sector
Khare, Arpita
;
Khare, Anshuman
- In:
Services marketing quarterly
32
(
2011
)
4
,
pp. 302-317
Persistent link: https://www.econbiz.de/10009388092
Saved in:
2
Information communication technology and the marketing of airline services in Malaysia : a survey of market participants in the airline industry
Oyewole, Philemon
;
Sankaran, Muthulakshmi
;
Choudhury, Pravat
- In:
Services marketing quarterly
29
(
2007/08
)
4
,
pp. 85-103
Persistent link: https://www.econbiz.de/10003762375
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