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~isPartOf:"Journal of business research : JBR"
~isPartOf:"The international journal of bank marketing : IJBM"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Kukar-Kinney, Monika"
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Journal of business research : JBR
The international journal of bank marketing : IJBM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of service research : JSR
1
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ECONIS (ZBW)
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Free no more : investigating customer reactions to unexpected free-to-fee switches
Cziehso, Gerrit Paul
;
Schäfers, Tobias
;
Kukar-Kinney, …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 229-242
Persistent link: https://www.econbiz.de/10012103251
Saved in:
2
An investigation of customer satisfaction with low-cost and full-service airline companies
Kos Koklič, Mateja
;
Kukar-Kinney, Monika
;
Vegelj, Spela
- In:
Journal of business research : JBR
80
(
2017
),
pp. 188-196
Persistent link: https://www.econbiz.de/10011771489
Saved in:
3
For our valued customers only : examining consumer responses to preferential treatment practices
Xia, Lan
;
Kukar-Kinney, Monika
- In:
Journal of business research : JBR
67
(
2014
)
11
,
pp. 2368-2375
Persistent link: https://www.econbiz.de/10010401978
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