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~isPartOf:"Journal of business research : JBR"
~isPartOf:"The quarterly journal of economics"
~person:"Lassar, Walfried M."
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Beziehungsmarketing
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Dienstleistungsqualität
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Journal of business research : JBR
The quarterly journal of economics
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Language divergence in service encounters : revisiting its influence on word-of-mouth
Balaji, M. S.
;
Roy, Sanjit
;
Lassar, Walfried M.
- In:
Journal of business research : JBR
72
(
2017
),
pp. 210-213
Persistent link: https://www.econbiz.de/10011645579
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