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~isPartOf:"Journal of business research : JBR"
~person:"Hsu, Maxwell K."
~person:"Svensson, Göran"
~person:"Wieseke, Jan"
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Customer satisfaction
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Kundenzufriedenheit
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Hsu, Maxwell K.
Svensson, Göran
Wieseke, Jan
Chebat, Jean-Charles
6
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5
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Journal of business research : JBR
International journal of procurement management
5
Journal of business-to-business marketing
5
Journal of marketing
4
Journal of travel and tourism marketing
4
The journal of business & industrial marketing
4
International journal of business excellence
3
Journal of the Academy of Marketing Science
3
International journal of quality and service sciences
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Journal of service research : JSR
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
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The service industries journal
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European research on management and business economics
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International journal of business excellence : IJBEX
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International journal of contemporary hospitality management
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International journal of electronic customer relationship management : IJECRM
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International journal of logistics economics and globalisation
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International journal of retail & distribution management
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Journal of business economics and management
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Journal of contemporary marketing science
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Journal of internet commerce
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Journal of marketing research : JMR
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Journal of retailing
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Journal of retailing and consumer services
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Journal of service theory and practice
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Journal of small business and entrepreneurship : JSBE
1
Management mit Vision und Verantwortung : eine Herausforderung an Wissenschaft und Praxis ; Festschrift für Hans Raffée zum 75. Geburtstag
1
Managing service quality : MSQ ; an international journal
1
Services marketing quarterly
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South African journal of business management
1
South African journal of economic and management sciences
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The international journal of bank marketing : IJBM
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ECONIS (ZBW)
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From recreation to responsibility : increasing environmentally responsible behavior in tourism
Su, LuJun
;
Hsu, Maxwell K.
;
Boostrom, Robert E.
- In:
Journal of business research : JBR
109
(
2020
),
pp. 557-573
Persistent link: https://www.econbiz.de/10012238124
Saved in:
2
Reputation and intentions : the role of satisfaction, identification, and commitment
Su, LuJun
;
Swanson, Scott R.
;
Chinchanachokchai, Sydney
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3261-3269
Persistent link: https://www.econbiz.de/10011514770
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