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~isPartOf:"Journal of business research : JBR"
~person:"Noble, Stephanie M."
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Search: subject_exact:"Customer relationship management"
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Beziehungsmarketing
4
Relationship marketing
4
Consumer behaviour
2
Konsumentenverhalten
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Kundenbindungsprogramm
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Loyalty program
2
Loyalty programs
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Denominations of accrual
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Expectancy-value
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Fee-based loyalty programs
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Kundenservice
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Kundenzufriedenheit
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Noble, Stephanie M.
Ko, Eunju
8
Balaji, M. S.
7
Kim, Kyung Hoon
7
Roy, Sanjit
6
McLean, Graeme J.
5
Agnihotri, Raj
4
Akter, Shahriar
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Babin, Barry J.
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Chebat, Jean-Charles
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Gupta, Suraksha
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Sharma, Piyush
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Veloutsou, Cleopatra
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Wünderlich, Nancy V.
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Aiello, Gaetano
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Andreini, Daniela
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Bartikowski, Boris
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Cavusgil, Erin
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Chang, Woojung
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Diamantopoulos, Adamantios
3
Filieri, Raffaele
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Garrett, Tony C.
3
Gupta, Shivam
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Gustafsson, Anders
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Harrigan, Paul
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Johnson, Lester W.
3
Kukar-Kinney, Monika
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Leischnig, Alexander
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Mattila, Anna S.
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Mora Cortez, Roberto
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Naudé, Peter
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Oghazi, Pejvak
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Osei-Frimpong, Kofi
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Pedeliento, Giuseppe
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Prentice, Catherine
3
Rapp, Adam
3
Roy, Rajat
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Sharifah Faridah Syed Alwi
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Sousa, Rui
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Journal of business research : JBR
Journal of retailing
5
Business horizons
1
European journal of marketing : EJM
1
Journal of service research : JSR
1
Journal of the Academy of Marketing Science
1
MIT sloan management review
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The journal of personal selling & sales management : JPSSM
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The journal of services marketing
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ECONIS (ZBW)
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So distant, yet useful : the impact of distal stories on customers' service expectations
Lee, Na Young
;
Noble, Stephanie M.
;
Zablah, Alex R.
- In:
Journal of business research : JBR
113
(
2020
),
pp. 230-242
Persistent link: https://www.econbiz.de/10012230473
Saved in:
2
The effect of loyalty program fees on program perceptions and engagement
Ashley, Christy
;
Gillespie, Erin A.
;
Noble, Stephanie M.
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 964-973
Persistent link: https://www.econbiz.de/10011436382
Saved in:
3
Accumulation versus instant loyalty programs : the influence of controlling policies on customers' commitments
Noble, Stephanie M.
;
Esmark, Carol L.
;
Noble, Charles H.
- In:
Journal of business research : JBR
67
(
2014
)
3
,
pp. 361-368
Persistent link: https://www.econbiz.de/10010245244
Saved in:
4
Why customers won't relate : obstacles to relationship marketing engagement
Ashley, Christy
;
Noble, Stephanie M.
;
Donthu, Naveen
; …
- In:
Journal of business research : JBR
64
(
2011
)
7
,
pp. 749-756
Persistent link: https://www.econbiz.de/10009151695
Saved in:
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