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~isPartOf:"Journal of business research : JBR"
~person:"Steinmann, Sascha"
~subject:"Customer satisfaction"
~subject:"Internet"
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Online retailing across e-channels and e-channel touchpoints : Empirical studies of consumer behavior in the multichannel e-commerce environment
Wagner, Gerhard
;
Schramm-Klein, Hanna
;
Steinmann, Sascha
- In:
Journal of business research : JBR
107
(
2020
),
pp. 256-270
Persistent link: https://www.econbiz.de/10012156755
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