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~isPartOf:"Journal of business research : JBR"
~subject:"Complaint management"
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Analyzing online customer dissatisfaction toward perishable goods
Cho, Yoon C.
- In:
Journal of business research : JBR
64
(
2011
)
11
,
pp. 1245-1250
Persistent link: https://www.econbiz.de/10009380510
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