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~isPartOf:"Journal of business research : JBR"
~subject:"Dienstleistungsqualität"
~subject:"Hotellerie"
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Dienstleistungsqualität
Hotellerie
Tourism employees
5
Tourismusberufe
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Arbeitszufriedenheit
3
Job satisfaction
3
Arbeitskräfte
2
Arbeitsverhalten
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Beziehungsmarketing
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Customer satisfaction
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Customer service
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Dienstleistungsberufe
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Kundenservice
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Kundenzufriedenheit
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Leistungsmotivation
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Relationship marketing
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Service quality
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Service workers
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COVID-19
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Dienstleistungssektor
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Dean, David
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Holmqvist, Jonas
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Kraak, Johannes Marcelus
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Journal of business research : JBR
International journal of hospitality management
136
International journal of contemporary hospitality management
78
Journal of hospitality marketing & management
27
Tourism management : research, policies, practice
23
Tourism management perspectives : TMP
18
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
12
Tourism and hospitality research : THR
9
Journal of hospitality and tourism insights
8
The service industries journal
8
Journal of travel and tourism marketing
7
Tourism and hospitality research : the surrey quarterly review
7
The journal of services marketing
6
Economic research
5
Service business
5
The international journal of human resource management
5
Tourism analysis : an interdisciplinary tourism & hospitality journal
5
Cogent business & management
4
Administrative Sciences : open access journal
3
Cornell hospitality quarterly : CQ
3
European research studies
3
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
3
Journal of Tourism, Heritage & Services Marketing : JTHSM
3
Journal of family business management : JFBM
3
Journal of revenue and pricing management
3
The Cornell hospitality quarterly
3
Tourism economics : the business and finance of tourism and recreation
3
Acta Universitatis Danubius / Oeconomica
2
Argumenta oeconomica
2
Employee relations
2
Europäische Hochschulschriften / 5
2
Global business and finance review
2
International journal of economics and finance
2
International journal of services, economics and management
2
Inventi impact: service sector
2
Journal of business ethics : JOBE
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Journal of management research
2
Journal of service theory and practice
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Journal of vacation marketing : an international journal
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The link between tourism involvement and service performance : evidence from frontline retail employees
Suhartanto, Dwi
;
Dean, David
;
Nansuri, Ruhadi
;
Triyuni, …
- In:
Journal of business research : JBR
83
(
2018
),
pp. 130-137
Persistent link: https://www.econbiz.de/10011802505
Saved in:
2
The authentic service employee : service employees' language use for authentic service experiences
Kraak, Johannes Marcelus
;
Holmqvist, Jonas
- In:
Journal of business research : JBR
72
(
2017
),
pp. 199-209
Persistent link: https://www.econbiz.de/10011645572
Saved in:
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