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~isPartOf:"Journal of communication management : an international journal"
~person:"Coombs, W. Timothy"
~subject:"Online-Marketing"
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Journal of communication management : an international journal
Routledge new directions in public relations and communication research
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Amazon.com's Orwellian nightmare : exploring apology in an online environment
Coombs, W. Timothy
;
Holladay, Sherry J.
- In:
Journal of communication management : an international …
16
(
2012
)
3
,
pp. 280-295
Persistent link: https://www.econbiz.de/10009581817
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