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~isPartOf:"Journal of consumer research : JCR ; an interdisciplinary bimonthly"
~isPartOf:"Journal of hospitality marketing & management"
~person:"Martínez García de Leaniz, Patricia"
~subject:"Employee retention"
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Employee retention
Beziehungsmarketing
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Confidence
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Consumer behaviour
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Corporate Social Responsibility
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Corporate social responsibility
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Customer retention
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Customer satisfaction
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Dienstleistungsqualität
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Gastgewerbe
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Hospitality industry
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Hotel industry
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Hotellerie
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Konsumentenverhalten
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Kundenbindung
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Kundenzufriedenheit
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Mitarbeiterbindung
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Relationship marketing
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Service quality
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commitment
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corporate social responsibility
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customer loyalty
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hospitality industry
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Martínez García de Leaniz, Patricia
Rodríguez del Bosque, Ignacio A.
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
Journal of hospitality marketing & management
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Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia
;
Rodríguez del …
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
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