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~isPartOf:"Journal of engineering and technology management : JET-M"
~isPartOf:"The service industries journal"
~person:"Chen, Ja-shen"
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Dienstleistung
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Innovation
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Innovationsmanagement
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Chen, Ja-shen
Akgün, Ali E.
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Journal of engineering and technology management : JET-M
The service industries journal
The journal of business & industrial marketing
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Technology analysis & strategic management
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ECONIS (ZBW)
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Co-production of service innovations through dynamic capability enhancement
Chen, Ja-shen
;
Kerr, Don
;
Tsang, Seng-su
;
Sung, Yu Chieh
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 96-114
Persistent link: https://www.econbiz.de/10010491802
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2
Performance effects of IT capability, service process innovation, and the mediating role of customer service
Chen, Ja-shen
;
Tsou, Hung Tai
- In:
Journal of engineering and technology management : JET-M
29
(
2012
)
1
,
pp. 71-94
Persistent link: https://www.econbiz.de/10009565813
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