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~isPartOf:"Journal of financial services marketing : JFSM"
~person:"Salem, Heba"
~subject:"Bank marketing"
~subject:"Service quality"
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A framework for understanding the evolution of relationship quality and the customer relationship development process
Atorough, Peter
;
Salem, Heba
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
4
,
pp. 267-283
Persistent link: https://www.econbiz.de/10011594161
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