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~isPartOf:"Journal of global information management : an official publication of the Information Resources Management Association"
~subject:"Customer Loyalty"
~type_genre:"Article in journal"
~type_genre:"Article"
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Customer Loyalty
Beziehungsmarketing
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CRM
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Consumer behaviour
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Customer Retention
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Customer Satisfaction
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Customer satisfaction
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Journal of global information management : an official publication of the Information Resources Management Association
Journal of Asian finance, economics and business : JAFEB
5
The journal of applied business research
5
African journal of business and economic research : AJBER
3
International journal of economic perspectives : IJEP
3
Inventi impact: retailing & consumer services
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ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
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Cogent business & management
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GITAM journal of management : a quarterly publication of GITAM Institute of Management
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Gadjah Mada international journal of business
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Global journal of business research : GJBR
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International journal of e-business research : an official publication of the Information Resources Management Association
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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Journal of electronic commerce in organizations : JECO
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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Journal of international trade & commerce
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Metamorphosis : a journal of management research
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Theoretical economics letters
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Arab Economic and Business Journal
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Arab economic and business journal
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Business analyst : a refereed journal of Shri Ram College of Commerce
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Enlightening tourism : ET ; a pathmaking journal
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Global business and finance review
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Indian journal of economics & business : IJEB
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International business and economics research journal
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International journal of applied behavioral economics : IJABE ; an official publication of the Information Resources Management Association
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Journal of international economic review
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Journal of strategic marketing
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Marketing : ZFP ; journal of research and management
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Modern economy
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Revista internacional administración finanzas : RIAF
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Tourism management perspectives : TMP
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Measuring CRM effectiveness in Indian stock broking services
Agrawal, Shiv Ratan
;
Mittal, Divya
- In:
Journal of global information management : an official …
27
(
2019
)
1
,
pp. 144-164
Persistent link: https://www.econbiz.de/10012006650
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