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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Journal of marketing research : JMR"
~subject:"Customer satisfaction"
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Search: subject_exact:"Loyalty program"
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Customer satisfaction
Kundenbindungsprogramm
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Consumer behaviour
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Konsumentenverhalten
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Beziehungsmarketing
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Relationship marketing
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commitment
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loyalty
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Berezan, Orie
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Haisley, Emily
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of marketing research : JMR
International journal of hospitality management
7
Journal of business research : JBR
6
Journal of retailing and consumer services
3
Tourism management : research, policies, practice
3
Journal of business economics : JBE
2
Journal of hospitality marketing & management
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Journal of retailing
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Journal of travel and tourism marketing
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Kundenmanagement & Electronic Commerce
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The journal of services marketing
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Administrative Sciences : open access journal
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Asia-Pacific journal of management research and innovation
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Asian Academy of Management journal : AAMJ
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Australasian marketing journal
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Central European Business Review
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Central European business review : CEBR
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Cornell hospitality quarterly : CQ
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Delovni zvezki / RCEF
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European journal of marketing
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European retail research
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Interdisciplinary management research XVI ; 1
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International journal of business and globalisation : IJBG
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International journal of business innovation and research
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International journal of business innovation and research : IJBIR
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International journal of contemporary hospitality management
1
International journal of electronic marketing and retailing : IJEMR
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of retail & distribution management
1
Inventi impact: service sector
1
Issues of business and law
1
Journal of Asia Business Studies
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of financial services marketing
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Journal of marketing management : JMM ; journal of the Academy of Marketing
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Journal of marketing theory and practice
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Evaluating loyalty constructs among hotel reward program members using eWOM
Berezan, Orie
;
Raab, Carola
;
Tanford, Sarah
;
Kim, Yen-Soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 198-224
Persistent link: https://www.econbiz.de/10011282979
Saved in:
2
It's not what you get but when you get it : the effect of gift sequence on deposit balances and customer sentiment in a commercial bank
Haisley, Emily
;
Loewenstein, George F.
- In:
Journal of marketing research : JMR
48
(
2011
)
1
,
pp. 103-115
Persistent link: https://www.econbiz.de/10008858639
Saved in:
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