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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Tourism analysis : an interdisciplinary tourism & hospitality journal"
~person:"Raab, Carola"
~subject:"Kundenzufriedenheit"
~subject:"Tourism employees"
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Kundenzufriedenheit
Tourism employees
Consumer behaviour
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customer loyalty
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customer perception
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electronic word-of-mouth
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restaurants
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Raab, Carola
Tang, Liang
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Tourism analysis : an interdisciplinary tourism & hospitality journal
International journal of hospitality management
2
European journal of marketing : EJM
1
International journal of contemporary hospitality management
1
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
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How to build a better robot... for quick-service restaurants
Zemke, Dina Marie V.
;
Tang, Jason
;
Raab, Carola
;
Kim, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
8
,
pp. 1235-1269
Persistent link: https://www.econbiz.de/10012308069
Saved in:
2
Construction and validation of the customer participation scale
Chen, Sandy C.
;
Raab, Carola
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 131-153
Persistent link: https://www.econbiz.de/10011645595
Saved in:
3
Evaluating loyalty constructs among hotel reward program members using eWOM
Berezan, Orie
;
Raab, Carola
;
Tanford, Sarah
;
Kim, Yen-Soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 198-224
Persistent link: https://www.econbiz.de/10011282979
Saved in:
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