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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~person:"Tanford, Sarah"
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Beziehungsmarketing
4
Consumer behaviour
4
Relationship marketing
4
Kundenbindungsprogramm
3
Loyalty program
3
Hotel industry
2
Hotellerie
2
Switching behaviour
2
Wechselverhalten
2
commitment
2
loyalty
2
Beschwerdemanagement
1
Cattell
1
Complaint management
1
Confidence
1
Customer satisfaction
1
Dienstleistungsqualität
1
Experiment
1
Gambling
1
Game theory
1
Glücksspiel
1
Kundenzufriedenheit
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Personality psychology
1
Persönlichkeitspsychologie
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Service quality
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Spieltheorie
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USA
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United States
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Vertrauen
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Viral marketing
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Virales Marketing
1
communication
1
consumer complaints
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eWOM
1
electronic word-of-mouth
1
frequency program
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gaming
1
locus of control
1
personality
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Tanford, Sarah
Mattila, Anna S.
5
Kim, Eojina
4
Tang, Liang
4
Chi, Christina Geng-Qing
3
Hanks, Lydia
3
Line, Nathaniel D.
3
Noone, Breffni M.
3
Raab, Carola
3
Back, Ki-joon
2
Chen, Chien-Yu
2
Gao, Yixing
2
Hyun, Sunghyup Sean
2
Kim, Woo Gon
2
King, Ceridwyn
2
Lee, Seonjeong
2
Liu, Matthew Tingchi
2
Miao, Li
2
Oh, Haemoon
2
So, Kevin Kam Fung
2
Teng, Hsiu-Yu
2
Wong, IpKin Anthony
2
Wu, Luorong
2
Yang, Wan
2
Abrahams, Alan
1
Ali, Mohamed Ahmed
1
Arteaga-Moreno, Francisco
1
Asatryan, Vahagn S.
1
Back, Ki-Joon
1
Baker, Melissa A.
1
Baloglu, Seyhmus
1
Barber, Nelson A.
1
Berezan, Orie
1
Berry, Riley
1
Bogicevic, Vanja
1
Boksberger, Philipp
1
Boon Liat Cheng
1
Bosselman, Robert
1
Bujisic, Milos
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of hospitality management
3
Journal of hospitality marketing & management
3
European journal of marketing : EJM
1
International journal of contemporary hospitality management
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
4
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1
How we complain : the effect of personality on consumer complaint channels
Berry, Riley
;
Tanford, Sarah
;
Montgomery, Rhonda
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
1
,
pp. 74-101
Persistent link: https://www.econbiz.de/10011912154
Saved in:
2
Casino loyalty : the influence of loyalty program, switching costs, and trust
Baloglu, Seyhmus
;
Zhong, Yun Ying
;
Tanford, Sarah
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
7
,
pp. 846-868
Persistent link: https://www.econbiz.de/10011747085
Saved in:
3
Evaluating loyalty constructs among hotel reward program members using eWOM
Berezan, Orie
;
Raab, Carola
;
Tanford, Sarah
;
Kim, Yen-Soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 198-224
Persistent link: https://www.econbiz.de/10011282979
Saved in:
4
The influence of reward program membership and commitment on hotel loyalty
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
3
,
pp. 279-307
Persistent link: https://www.econbiz.de/10009272016
Saved in:
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