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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"satisfaction"
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Search: subject_exact:"Verbraucherzufriedenheit"
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satisfaction
Customer satisfaction
81
Kundenzufriedenheit
81
Consumer behaviour
45
Konsumentenverhalten
45
Dienstleistungsqualität
44
Service quality
44
Beziehungsmarketing
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Relationship marketing
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Hotel industry
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Hotellerie
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Gastronomie
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customer satisfaction
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service quality
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Arteaga-Moreno, Francisco
1
Cabello-Manrique, David
1
Chen, Yonghong
1
Chuang, Ning-Kuang
1
Del Chiappa, Giacomo
1
Edu, Tudor
1
Fang, Yen-Po
1
Gallarza, Martina G.
1
Gao, Jie
1
Hsiao, Aaron
1
Hsu, Maxwell K.
1
Kang, Jee-Won
1
Kim, Eojina
1
Lee, Seonjeong
1
Li, Qi
1
Lin, Bishu
1
Liu, Chih-Hsing
1
Liu, Yang
1
Lloyd, Kathleen
1
Luo, Yi
1
Ma, Emily Jintao
1
Namkung, Young
1
Negricea, Iliuta Costel
1
Nicolau, Juan Luis
1
Nuviala, Alberto
1
Nuviala, Román
1
Pappous, Athanasios
1
Pearce, Philip
1
Phau, Ian
1
Puga-González, Esther
1
Quintal, Vanessa Ann
1
Reid, Sacha
1
Sellers Rubio, Ricardo
1
Su, LuJun
1
Sun, Xiaolong
1
Swanson, Scott
1
Sánchez-Fernández, Raquel
1
Tang, Liang
1
Thomas, Ben
1
Tseng, Shuyin
1
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of travel and tourism marketing
33
Journal of hospitality marketing & management
18
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
18
Services marketing quarterly
15
Cogent business & management
12
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
The international review of retail, distribution and consumer research
9
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
8
Journal of vacation marketing
8
The service industries journal
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of strategic marketing
7
European Sport management quarterly : ESMQ
6
International journal of Indian culture and business management
6
International journal of leisure and tourism marketing : IJLTM
6
Journal for global business advancement : JGBA
6
Journal of marketing for higher education
6
Administrative Sciences : open access journal
5
Economic research
5
International journal of business and systems research : IJBSR
5
International journal of business information systems : IJBIS
5
International journal of electronic marketing and retailing : IJEMR
5
International journal of productivity and quality management : IJPQM
5
International journal of services and operations management
5
International journal of services, economics and management
5
International journal of technology marketing : IJTMkt
5
Journal of education for business
5
Journal of internet commerce
5
Journal of service research : JSR
5
Market : review for marketing theory and practice
5
Health marketing quarterly
4
International journal of business innovation and research
4
International journal of business innovation and research : IJBIR
4
International journal of procurement management
4
Journal of marketing management : JMM ; journal of the Academy of Marketing
4
Journal of organizational computing and electronic commerce
4
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
4
Problems and perspectives in management : PPM ; international research journal
4
Psychology & marketing
4
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ECONIS (ZBW)
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1
Exploring the continuance usage intention of travel applications in the case of Chinese tourists
Liu, Yang
;
Li, Qi
;
Edu, Tudor
;
Negricea, Iliuta Costel
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 6-32
Persistent link: https://www.econbiz.de/10014229952
Saved in:
2
Satisfaction and expenditure in wineries : a prospect theory approach
Sellers Rubio, Ricardo
;
Nicolau, Juan Luis
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
2
,
pp. 354-374
Persistent link: https://www.econbiz.de/10014230021
Saved in:
3
Applying expanded servicescape to the hotel industry
Lee, Seonjeong
;
Chuang, Ning-Kuang
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
4
,
pp. 771-796
Persistent link: https://www.econbiz.de/10013171233
Saved in:
4
Hierarchal formation of trust on peer-to-peer lodging platforms
Luo, Yi
;
Tang, Liang
;
Kim, Eojina
;
Wang, Xi
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1384-1410
Persistent link: https://www.econbiz.de/10013387405
Saved in:
5
Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1436-1473
Persistent link: https://www.econbiz.de/10013387412
Saved in:
6
The mediation of emotions in sport events : a case study in Badminton
Cabello-Manrique, David
;
Nuviala, Román
;
Pappous, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
4
,
pp. 591-609
Persistent link: https://www.econbiz.de/10012520326
Saved in:
7
Organizational ethnic diversity's influence on hotel employees' satisfaction, commitment, and turnover intention : gender's moderating role
Hsiao, Aaron
;
Ma, Emily Jintao
;
Lloyd, Kathleen
;
Reid, Sacha
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
1
,
pp. 76-108
Persistent link: https://www.econbiz.de/10012157315
Saved in:
8
Can commercialization reduce tourists' experience quality? : evidence from Xijiang Miao Village in Guizhou, China
Sun, Xiaolong
;
Lin, Bishu
;
Chen, Yonghong
;
Tseng, Shuyin
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 120-140
Persistent link: https://www.econbiz.de/10011997145
Saved in:
9
Entertaining international tourists : an empirical study of an iconic site in China
Pearce, Philip
;
Wu, Mao-Ying
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
5
,
pp. 772-792
Persistent link: https://www.econbiz.de/10011912755
Saved in:
10
Wine tourist engagement with the winescape : scale development and validation
Thomas, Ben
;
Quintal, Vanessa Ann
;
Phau, Ian
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
5
,
pp. 793-828
Persistent link: https://www.econbiz.de/10011912763
Saved in:
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