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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation"
~subject:"Beziehungsmarketing"
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Search: "Customer relationship management"
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Beziehungsmarketing
Relationship marketing
192
Consumer behaviour
118
Konsumentenverhalten
118
Customer satisfaction
73
Kundenzufriedenheit
73
Dienstleistungsqualität
57
Service quality
57
Hotel industry
38
Hotellerie
38
Social Web
38
Social web
38
Brand management
37
Markenführung
37
Internet marketing
35
Online-Marketing
35
Brand image
28
Markenimage
28
Gastronomie
22
Restaurant industry
22
Viral marketing
20
Virales Marketing
20
Customer integration
18
Kundenintegration
18
Brand
17
Markenartikel
17
Beschwerdemanagement
16
Complaint management
16
Confidence
15
Vertrauen
15
customer loyalty
14
loyalty
14
Customer value
13
Kundenwert
13
Social media
13
Gastgewerbe
12
Hospitality industry
12
Online retailing
12
Online-Handel
12
USA
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Article
191
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192
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192
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English
192
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Verhoef, Peter C.
7
Mavondo, Felix
5
Ramkissoon, Haywantee
5
Tanford, Sarah
5
Dewnarain, Senika
3
Han, Heesup
3
Jin, Naehyun Paul
3
Krafft, Manfred
3
Lee, Seonjeong
3
Line, Nathaniel D.
3
Malthouse, Edward C.
3
Mattila, Anna S.
3
O'Connor, Peter
3
Okumus, Fevzi
3
Pfeifer, Phillip E.
3
Shankar, Venkatesh
3
Assaker, Guy
2
Bacile, Todd J.
2
Baloglu, Seyhmus
2
Bijmolt, Tammo H. A.
2
Bilgihan, Anil
2
Bowden, Jana
2
Busser, James A.
2
Eelen, Jiska
2
Eigenraam, Anniek W.
2
Gensler, Sonja
2
Gil Saura, Irene
2
Goh, Ben
2
Grisaffe, Douglas B.
2
Haenlein, Michael
2
Hofacker, Charles F.
2
Hollebeek, Linda D.
2
Kim, Mi Ran
2
Kim, Min-Seong
2
Kim, Peter Beomcheol
2
Kroschke, Mirja
2
Kumar, V.
2
Labrecque, Lauren I.
2
Lim, Weng Marc
2
Pagani, Margherita
2
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Journal of hospitality marketing & management
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
Journal of business research : JBR
624
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
398
International journal of hospitality management
280
SpringerLink / Bücher
256
The journal of services marketing
225
The journal of business & industrial marketing
192
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
161
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of travel and tourism marketing
115
The journal of product & brand management
111
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Journal of retailing
103
Gabler Edition Wissenschaft
102
The journal of brand management : an international journal
101
Cogent business & management
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Psychology & marketing
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
Springer eBook Collection / Business and Economics
69
International journal of retail & distribution management
68
European journal of operational research : EJOR
67
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ECONIS (ZBW)
192
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191
Investigating cross-buying and customer loyalty
Reinartz, Werner J.
;
Thomas, Jacquelyn S.
;
Bascoul, …
- In:
Journal of interactive marketing : a quarterly …
22
(
2008
)
1
,
pp. 5-20
Persistent link: https://www.econbiz.de/10003736321
Saved in:
192
An empirical investigation of the impact of communication timing on customer equity
Drèze, Xavier
;
Bonfrer, Andre
- In:
Journal of interactive marketing : a quarterly …
22
(
2008
)
1
,
pp. 36-50
Persistent link: https://www.econbiz.de/10003736334
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