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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of retailing and consumer services"
~person:"Gil Saura, Irene"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Relationship marketing
3
Hotel industry
2
Hotellerie
2
Analysis of variance
1
Betriebliches Informationssystem
1
Brand image
1
Business intelligence system
1
Croatia
1
Customer satisfaction
1
Dienstleistungsqualität
1
Einzelhandel
1
Gastgewerbe
1
Hospitality industry
1
Internet marketing
1
Kroatien
1
Kundenzufriedenheit
1
Markenimage
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Marketing management
1
Marketingmanagement
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Online-Marketing
1
Retail trade
1
Service quality
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Varianzanalyse
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customer orientation
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delivered value
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hotel
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index
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marketing myopia
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service culture
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Gil Saura, Irene
Prentice, Catherine
13
Lombart, Cindy
9
Park, Jungkun
7
Hollebeek, Linda D.
6
Klaus, Philipp
6
Louis, Didier
6
Mortimer, Gary
6
Agag, Gomaa
5
Bilgihan, Anil
5
Fazal-e-Hasan, Syed
5
Han, Heesup
5
Han, Xiaoyun
5
Khan, Imran
5
Loureiro, Sandra Maria Correia
5
Mavondo, Felix
5
Molinillo, Sebastian
5
Ramkissoon, Haywantee
5
Rana, Nripendra P.
5
Tanford, Sarah
5
Thaichon, Park
5
Das, Gopal
4
Kuppelwieser, Volker
4
Quach, Sara
4
Seger-Guttmann, Tali
4
Söderlund, Magnus
4
Abdelmoety, Ziad Hassan
3
Anaya-Sánchez, Rafael
3
Arndt, Aaron D.
3
Cambra-Fierro, Jesús
3
Carlson, Jamie
3
Cheah, Jun-Hwa
3
Dewnarain, Senika
3
Dwivedi, Yogesh Kumar
3
Elms, Jonathan
3
Frasquet Deltoro, Marta
3
Gong, Taeshik
3
Harun, Ahasan
3
Hong, EunPyo
3
Ieva, Marco
3
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Journal of hospitality marketing & management
Journal of retailing and consumer services
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
The journal of brand management : an international journal
3
International journal of hospitality management
2
Journal of vacation marketing : an international journal
2
Management decision : MD
2
The international review of retail, distribution and consumer research
2
The journal of services marketing
2
The service industries journal
2
Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
1
European retail research
1
International journal of retail & distribution management
1
International journal of retail and distribution management
1
Journal of electronic commerce research : JECR
1
Journal of industrial and business economics
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of service management
1
Journal of service theory and practice : JSTP
1
Service business
1
Strategic marketing in tourism services
1
The journal of business & industrial marketing
1
The journal of product & brand management
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
3
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1
Managers' perceptions of delivered value in the hospitality industry
Gallarza, Martina G.
;
Santos Arteaga, Francisco Javier
; …
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 857-893
Persistent link: https://www.econbiz.de/10011433722
Saved in:
2
ICT, IMC, and brand equity in high-quality hotels of Dalmatia : an analysis from guest perceptions
Šerić, Maja
;
Gil Saura, Irene
- In:
Journal of hospitality marketing & management
21
(
2012
)
7/8
,
pp. 821-851
Persistent link: https://www.econbiz.de/10009688552
Saved in:
3
Information and communication technology in retailing : a cross-industry comparison
Gil Saura, Irene
;
Berenguer Contrí, Gloria
; …
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 232-238
Persistent link: https://www.econbiz.de/10003852544
Saved in:
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