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~isPartOf:"Journal of hospitality marketing & management"
~person:"Grobelna, Aleksandra"
~person:"Magnini, Vincent P."
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Arbeitszufriedenheit
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Customer satisfaction
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Dienstleistungsqualität
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Emotion
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Employee retention
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Hotel employees
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Hotel industry
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Hotellerie
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Job satisfaction
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Kundenzufriedenheit
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Mitarbeiterbindung
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Service quality
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Stress
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Tourism employees
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Tourismusberufe
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affective commitment
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emotional exhaustion
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service quality
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Grobelna, Aleksandra
Magnini, Vincent P.
Karatepe, Osman M.
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Journal of hospitality marketing & management
Argumenta oeconomica
2
International journal of contemporary hospitality management
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International journal of hospitality management
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European research studies
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International journal of management and economics
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ECONIS (ZBW)
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Emotional exhaustion and its consequences for hotel service quality : the critical role of workload and supervisor support
Grobelna, Aleksandra
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 395-418
Persistent link: https://www.econbiz.de/10012549261
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