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~isPartOf:"Journal of hospitality marketing & management"
~person:"Kim, Peter Beomcheol"
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Kim, Peter Beomcheol
Mavondo, Felix
5
Ramkissoon, Haywantee
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Tanford, Sarah
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Journal of hospitality marketing & management
International journal of hospitality management
2
Journal of business research : JBR
1
Journal of service management
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ECONIS (ZBW)
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Effects of service experience attributes on customer attitudes and behaviours : the case of New Zealand café industry
Zhang, Miao
;
Kim, Peter Beomcheol
;
Goodsir, Warren
- In:
Journal of hospitality marketing & management
28
(
2019
)
1
,
pp. 28-50
Persistent link: https://www.econbiz.de/10012176568
Saved in:
2
Influence of the work relationship between frontline employees and their immediate supervisor on customers' service experience
Kim, Peter Beomcheol
;
Gazzoli, Gabriel
;
Qu, Halin
;
Kim, …
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 425-448
Persistent link: https://www.econbiz.de/10011499261
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