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~isPartOf:"Journal of hospitality marketing & management"
~person:"Tang, Liang"
~source:"econis"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Consumer behaviour
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Beschwerdemanagement
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Brand
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Brand image
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Dienstleistungsqualität
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brand knowledge
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service recovery
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Tang, Liang
Mavondo, Felix
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Ramkissoon, Haywantee
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Tanford, Sarah
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Dewnarain, Senika
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Jin, Naehyun Paul
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Lee, Seonjeong
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Line, Nathaniel D.
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Lim, Weng Marc
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Qu, Hailin
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Journal of hospitality marketing & management
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
International journal of hospitality management
2
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
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An investigation of brand experience on brand attachment, knowledge, and trust in the lodging industry
Kang, Juhee
;
Manthiou, Aikaterini
;
Norzuwana Sumarjan
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10011669639
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2
Rectifying failure of service : how customer perceptions of justice affect their emotional reponse and social media testimonial
Kim, Eojina
;
Tang, Liang
- In:
Journal of hospitality marketing & management
25
(
2016
)
7/8
,
pp. 897-924
Persistent link: https://www.econbiz.de/10011621365
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