//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of hospitality marketing & management"
~subject:"Workforce"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Zufriedenheit"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Workforce
Customer satisfaction
153
Kundenzufriedenheit
153
Dienstleistungsqualität
98
Service quality
98
Consumer behaviour
94
Konsumentenverhalten
94
Beziehungsmarketing
68
Relationship marketing
68
Hotel industry
63
Hotellerie
63
Arbeitszufriedenheit
46
Job satisfaction
46
Gastronomie
34
Restaurant industry
34
Emotion
23
Beschwerdemanagement
20
Complaint management
20
Employee retention
20
Mitarbeiterbindung
20
Arbeitsverhalten
18
Hospital
18
Krankenhaus
18
Tourism employees
18
Tourismusberufe
18
Work behaviour
18
satisfaction
18
service quality
18
Viral marketing
17
Virales Marketing
17
customer satisfaction
17
Arbeitskräfte
16
Customer service
13
Gastgewerbe
13
Holiday behaviour
13
Hospitality industry
13
Kundenservice
13
Urlaubsverhalten
13
Brand image
12
Markenimage
12
more ...
less ...
Online availability
All
Undetermined
13
Type of publication
All
Article
16
Type of publication (narrower categories)
All
Article in journal
16
Aufsatz in Zeitschrift
16
Language
All
English
16
Author
All
Al-Hawari, Mohd Ahmad
2
Bani-Melhem, Shaker
2
Karatepe, Osman M.
2
Kim, Mi Ran
2
Knutson, Bonnie J.
2
Okumus, Bendegul
2
Prentice, Catherine
2
Quratulain, Samina
2
Abbas, Haidar
1
Aideed, Hassan
1
Auld, Christopher
1
Chan, Sow Hup
1
Chaulagain, Suja
1
Choi, Laee
1
El-Bayoumi Salem, Islam
1
Elbaz, Ahmed Mohamed
1
Etehadi, Bahar
1
Fan, Fang
1
Giritlioglu, Ibrahim
1
Han, Heesup
1
Han, Jaebum
1
Hassannia, Raheleh
1
Hsiao, Aaron
1
Huang, Meijiao
1
Jang, Jichul
1
Jo, WooMi
1
Kim, Jinok Susanna
1
Kuok, Oi Mei
1
Lee, JungHoon
1
Ma, Emily
1
Ma, Erdan
1
Mousa, Mohamed
1
Ok, Chihyung
1
Rezapouraghdam, Hamed
1
Thaichon, Park
1
Wan, Penny Yim King
1
Wong, IpKin Anthony
1
Xiong, Wei
1
more ...
less ...
Published in...
All
Journal of hospitality marketing & management
International journal of hospitality management
48
Employee relations
35
International journal of human resource management
28
International journal of contemporary hospitality management
24
Journal of business research : JBR
24
The international journal of human resource management
23
Journal of managerial psychology
18
Journal of business ethics : JOBE
16
Cogent business & management
14
Discussion paper series / IZA
14
Journal of vocational behavior
14
Career development international : the journal for executive, consultants, academics and individuals
13
Global business review
12
Human resource management
12
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
12
International journal of manpower
11
Personnel review
11
Public personnel management
11
Tourism management perspectives : TMP
11
European research studies
10
Nepalese journal of economics : a publication of Uniglobe College
10
International journal of organizational analysis
9
Pakistan journal of commerce and social sciences
9
The service industries journal
9
Tourism management : research, policies, practice
9
European management journal
8
Human resource management journal
8
Journal of business and psychology
8
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
8
Academy of Management journal : AMJ
7
IZA Discussion Paper
7
International journal of economic research
7
Journal of Contemporary Issues in Business and Government
7
Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
7
Journal of organizational effectiveness : people and performance ; JOEPP
7
Leadership & organization development journal
7
Management research review
7
The journal of applied business research
7
Vision : the journal of business perspective
7
more ...
less ...
Source
All
ECONIS (ZBW)
16
Showing
1
-
10
of
16
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Performance driven outcomes : the case of frontline employees in the hospitality sector
Prentice, Catherine
;
Ma, Erdan
;
Wong, IpKin Anthony
- In:
Journal of hospitality marketing & management
28
(
2019
)
1
,
pp. 101-123
Persistent link: https://www.econbiz.de/10012176580
Saved in:
2
Exploring mental health from the perspective of DNA methylation : evidence from the hospitality employees
Xiong, Wei
;
Huang, Meijiao
;
Okumus, Bendegul
;
Fan, Fang
- In:
Journal of hospitality marketing & management
32
(
2023
)
6
,
pp. 792-817
Persistent link: https://www.econbiz.de/10014319798
Saved in:
3
Does dysfunctional customer behavior really impact the turnover intention of hotel guest-contact employees? : the role of wisdom leadership and job embeddedness
El-Bayoumi Salem, Islam
;
Abbas, Haidar
;
Mousa, Mohamed
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
2
,
pp. 150-173
Persistent link: https://www.econbiz.de/10013545827
Saved in:
4
Organizational ethnic diversity and employees' satisfaction with hygiene and motivation factors : a comparative IPA approach
Hsiao, Aaron
;
Ma, Emily
;
Auld, Christopher
- In:
Journal of hospitality marketing & management
26
(
2017
)
2
,
pp. 144-163
Persistent link: https://www.econbiz.de/10011669724
Saved in:
5
The effects of employee voice and delight on job satisfaction and behaviors : comparison between employee generations
Kim, Mi Ran
;
Knutson, Bonnie J.
;
Choi, Laee
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 563-588
Persistent link: https://www.econbiz.de/10011578856
Saved in:
6
Does employee resilience exacerbate the effects of abusive supervision? : a study of frontline employees’ self-esteem, turnover intention, and innovative behaviors
Bani-Melhem, Shaker
;
Quratulain, Samina
;
Al-Hawari, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 611-629
Persistent link: https://www.econbiz.de/10012549288
Saved in:
7
Does employee engagement mediate the influence of psychological contract breach on pro-environmental behaviors and intent to remain with the organization in the hotel industry?
Karatepe, Osman M.
;
Rezapouraghdam, Hamed
;
Hassannia, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
3
,
pp. 326-353
Persistent link: https://www.econbiz.de/10012513775
Saved in:
8
Customer incivility and frontline employees' revenge intentions : interaction effects of employee empowerment and turnover intentions
Bani-Melhem, Shaker
;
Quratulain, Samina
;
Al-Hawari, …
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 450-470
Persistent link: https://www.econbiz.de/10012256145
Saved in:
9
Can employee workplace mindfulness counteract the indirect effects of customer incivility on proactive service performance through work engagement? : a moderated mediation model
Jang, Jichul
;
Jo, WooMi
;
Kim, Jinok Susanna
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 812-829
Persistent link: https://www.econbiz.de/10012312153
Saved in:
10
Examining the impacts of job stress and job satisfaction on hotel employees' eating behavior
Okumus, Bendegul
;
Chaulagain, Suja
;
Giritlioglu, Ibrahim
- In:
Journal of hospitality marketing & management
28
(
2019
)
5
,
pp. 558-575
Persistent link: https://www.econbiz.de/10012176676
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->