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~isPartOf:"Journal of hospitality marketing & management"
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Customer satisfaction
153
Kundenzufriedenheit
153
Dienstleistungsqualität
98
Service quality
98
Consumer behaviour
94
Konsumentenverhalten
94
Beziehungsmarketing
68
Relationship marketing
68
Hotel industry
63
Hotellerie
63
Arbeitszufriedenheit
46
Job satisfaction
46
Gastronomie
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Restaurant industry
34
Emotion
23
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Complaint management
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Employee retention
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Arbeitsverhalten
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Hospital
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Tourismusberufe
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satisfaction
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service quality
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Virales Marketing
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customer satisfaction
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Gastgewerbe
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Kim, Peter Beomcheol
7
Han, Heesup
5
Karatepe, Osman M.
4
Kim, Mi Ran
4
Bilgihan, Anil
3
DiPietro, Robin B.
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Goh, Ben
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Huang, Songshan
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Knutson, Bonnie J.
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Okumus, Fevzi
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Prayag, Girish
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Prentice, Catherine
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Qu, Hailin
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Al-Hawari, Mohd Ahmad
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Alrawadieh, Zaid
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Assaker, Guy
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Baloglu, Seyhmus
2
Bani-Melhem, Shaker
2
Busser, James A.
2
Cain, Lisa
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Chua, Bee-Lia
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Cobanoglu, Cihan
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Cranage, David A.
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Fan, Alei
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Gregory, Amy M.
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Grobelna, Aleksandra
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Hsiao, Aaron
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Hyun, Sunghyup Sean
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Lehto, Xinran Y.
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Lim, Weng Marc
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Md Karim Rabiul
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Miao, Li
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Mostafa Rasoolimanesh, S.
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Journal of hospitality marketing & management
Discussion paper series / IZA
559
International journal of hospitality management
547
Journal of retailing and consumer services
444
Journal of business research : JBR
428
IZA Discussion Paper
310
Journal of vocational behavior
276
International journal of contemporary hospitality management
225
The service industries journal
225
The international journal of human resource management
224
Tourism management : research, policies, practice
218
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
214
The journal of services marketing
214
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
188
Cogent business & management
182
Journal of travel and tourism marketing
180
Journal of business ethics : JOBE
150
NBER working paper series
140
Working paper / National Bureau of Economic Research, Inc.
136
International journal of human resource management
127
Journal of managerial psychology
121
Journal of economic behavior & organization : JEBO
119
Tourism management perspectives : TMP
119
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
116
SpringerLink / Bücher
116
NBER Working Paper
113
International journal of happiness and development
111
Journal of business and psychology
110
Journal of career development
105
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
105
Services marketing quarterly
104
Journal of air transport management
101
Journal of Asian finance, economics and business : JAFEB
100
Journal of service research : JSR
95
Psychology & marketing
95
Service business
94
The TQM journal : the international review of organizational improvement
93
Employee relations
92
Asia Pacific journal of marketing and logistics
90
GLO discussion paper
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ECONIS (ZBW)
187
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181
Hotel employee work engagement and its consequences
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
Saved in:
182
The role of internal marketing on employees' perceived job performance in an Asian integrated resort
Ieong, Chi Ying
;
Lam, Desmond
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 589-612
Persistent link: https://www.econbiz.de/10011578861
Saved in:
183
Relationships among burnout, job satisfaction, and turnover of casino employees in Macau
Chan, Sow Hup
;
Wan, Penny Yim King
;
Kuok, Oi Mei
- In:
Journal of hospitality marketing & management
24
(
2015
)
3/4
,
pp. 345-374
Persistent link: https://www.econbiz.de/10011292853
Saved in:
184
Understanding employee delight and voice from the internal marketing perspective
Kim, Mi Ran
;
Knutson, Bonnie J.
;
Han, Jaebum
- In:
Journal of hospitality marketing & management
24
(
2015
)
3/4
,
pp. 260-286
Persistent link: https://www.econbiz.de/10011292866
Saved in:
185
Job characteristics, job satisfaction, and organizational commitment for hotel workers in Turkey
Ozturk, Ahmet Bulent
;
Hancer, Murat
;
Im, Jin Young
- In:
Journal of hospitality marketing & management
23
(
2014
)
3/4
,
pp. 294-313
Persistent link: https://www.econbiz.de/10010396185
Saved in:
186
Hope, work engagement, and organizationally valued performance outcomes : an empirical study in the hotel industry
Karatepe, Osman M.
- In:
Journal of hospitality marketing & management
23
(
2014
)
5/6
,
pp. 678-698
Persistent link: https://www.econbiz.de/10010402051
Saved in:
187
The effects of empowerment on employee psychological outcomes in upscale hotels
Han, Heesup
- In:
Journal of hospitality marketing & management
23
(
2014
)
1/2
,
pp. 218-237
Persistent link: https://www.econbiz.de/10010358248
Saved in:
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