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~isPartOf:"Journal of international business studies : JIBS ; an official journal of the Academy of International Business"
~isPartOf:"The service industries journal"
~subject:"Einzelhandel"
~subject:"Marketingmanagement"
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Search: subject:"Vertrauen"
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Einzelhandel
Marketingmanagement
Confidence
61
Vertrauen
61
Beziehungsmarketing
16
Consumer behaviour
16
Konsumentenverhalten
16
Relationship marketing
16
trust
13
Dienstleistungsqualität
10
Lieferantenmanagement
10
Service quality
10
Supplier relationship management
10
Customer satisfaction
7
Kundenzufriedenheit
7
China
6
USA
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United States
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Joint Venture
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Electronic Banking
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Electronic banking
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Japan
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Automobilzulieferindustrie
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Cognition
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Complaint management
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Cross-cultural management
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Customer service
3
Dienstleistungssektor
3
Employee retention
3
Führungskräfte
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Interkulturelles Management
3
Kognition
3
Kundenservice
3
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English
6
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Beatson, Amanda
1
Bello, Daniel C.
1
Chen, I-heng
1
Chiao, Yu-ching
1
Chiu, Ya-kang
1
Collado Agudo, Jesús
1
Di, Eh
1
Guan, Jyh-liang
1
Gudergan, Siegfried
1
Herrero Crespo, Angel
1
Huang, Chien-jung
1
Katsikeas, Constantine S.
1
Lin, Chia-min
1
Lings, Ian
1
Rodríguez del Bosque, Ignacio A.
1
Skarmeas, Dionysis
1
Sun, Pi-chuan
1
Yu, Te-cheng
1
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Journal of international business studies : JIBS ; an official journal of the Academy of International Business
The service industries journal
Journal of retailing and consumer services
18
Journal of business research : JBR
10
International journal of retail & distribution management
5
Journal of retailing
4
International journal of electronic marketing and retailing : IJEMR
3
Journal of strategic marketing
3
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
2
Asia Pacific journal of marketing and logistics
2
Electronic commerce research
2
European journal of marketing : EJM
2
European research studies
2
Handbook of research on retailer-consumer relationship development
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of electronic business : IJEB
2
International journal of retail and distribution management
2
International marketing review
2
Journal of internet commerce
2
Journal of marketing management : MM
2
Journal of marketing theory and practice
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Premier reference source
2
Service business
2
SpringerLink / Bücher
2
The international review of retail, distribution and consumer research
2
The journal of consumer marketing
2
The journal of services marketing
2
African journal of business and economic research : AJBER
1
African journal of economic and management studies : AJEMS
1
Asia Pacific journal of management
1
Asia-Pacific journal of business administration
1
Bank of Italy Temi di Discussione (Working Paper)
1
Betriebswirtschaftliche Aspekte lose gekoppelter Systeme und Electronic Business
1
Betriebswirtschaftliche Forschungsergebnisse
1
Business-to-Business-Kommunikation : neue Entwicklungen im B2B-Marketing
1
Cogent business & management
1
DNB working papers
1
Discussion paper / Center for Economic Research, Tilburg University
1
Electron Commer Res
1
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ECONIS (ZBW)
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1
Adherence to customer loyalty programmes and changes in buyer behaviour
Collado Agudo, Jesús
;
Herrero Crespo, Angel
; …
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1323-1341
Persistent link: https://www.econbiz.de/10009553145
Saved in:
2
Organisational justice and customer citizenship behaviour of retail industries
Di, Eh
;
Huang, Chien-jung
;
Chen, I-heng
;
Yu, Te-cheng
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 1919-1934
Persistent link: https://www.econbiz.de/10008759999
Saved in:
3
Building customer trust and loyalty : an empirical study in a retailing context
Sun, Pi-chuan
;
Lin, Chia-min
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1439-1455
Persistent link: https://www.econbiz.de/10008661629
Saved in:
4
Developing succesful trust-based international exchange relationships
Katsikeas, Constantine S.
;
Skarmeas, Dionysis
;
Bello, …
- In:
Journal of international business studies : JIBS ; an …
40
(
2009
)
1
,
pp. 132-155
Persistent link: https://www.econbiz.de/10003811422
Saved in:
5
Does the length of a customer-provider relationship really matter?
Chiao, Yu-ching
;
Chiu, Ya-kang
;
Guan, Jyh-liang
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 649-667
Persistent link: https://www.econbiz.de/10003775764
Saved in:
6
Employee behaviour and relationship quality : impact on customers
Beatson, Amanda
;
Lings, Ian
;
Gudergan, Siegfried
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 211-223
Persistent link: https://www.econbiz.de/10003733143
Saved in:
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