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~isPartOf:"Journal of internet commerce"
~person:"Amar, Raju G."
~subject:"Social Web"
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Gulping the poison : how webcare attributes reduce damages to brands caused by negative reviews
Tathagata, Ghosh
;
Amar, Raju G.
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 216-254
Persistent link: https://www.econbiz.de/10011987461
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