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~isPartOf:"Journal of knowledge management"
~isPartOf:"Journal of service research : JSR"
~subject:"Consumer behaviour"
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Consumer behaviour
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Dienstleistungssektor
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Berry, Leonard L.
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Journal of knowledge management
Journal of service research : JSR
The journal of services marketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
European journal of marketing : EJM
1
Health marketing quarterly
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International journal of quality and service sciences
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International journal of services, economics and management
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Journal of business research : JBR
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Journal of marketing communications
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ECONIS (ZBW)
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The complex role of complexity : how service providers can mitigate negative effects of perceived service complexity when selling
professional
services
Mikolon, Sven
;
Kolberg, Anika
;
Haumann, Till
;
Wieseke, Jan
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10011392292
Saved in:
2
Motivating customers to adhere to expert advice in
professional
services
: a medical service context
Seiders, Kathleen
;
Flynn, Andrea Godfrey
;
Berry, Leonard L.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 39-58
Persistent link: https://www.econbiz.de/10010483440
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