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~isPartOf:"Journal of managerial issues : JMI"
~person:"Comer, Lucette B."
~person:"Hartmann, Nathaniel N."
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Automotive industry
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Customer satisfaction
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Emotion
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Kfz-Industrie
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Lieferantenmanagement
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Comer, Lucette B.
Hartmann, Nathaniel N.
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Journal of managerial issues : JMI
Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of business research : JBR
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The role of emotion in the relationship between customers and automobile salespeople
Lee, Sanghyun
;
Comer, Lucette B.
;
Dubinsky, Alan J.
; …
- In:
Journal of managerial issues : JMI
23
(
2011
)
2
,
pp. 206-226
Persistent link: https://www.econbiz.de/10009295386
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