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~isPartOf:"Journal of marketing"
~isPartOf:"MIS quarterly"
~isPartOf:"Working paper / National Bureau of Economic Research, Inc."
~person:"Xue, Ling"
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Beschwerdemanagement
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Xue, Ling
Houston, Mark B.
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Journal of marketing
MIS quarterly
Working paper / National Bureau of Economic Research, Inc.
Management information systems : mis quarterly
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ECONIS (ZBW)
2
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Customer complaint avoidance : a randomized field experiment of platform governance based on value co-creation and appropriation
Zhao, Xia
;
Song, Peijian
;
Shi, Lanfei
;
Xue, Ling
;
Feng, Fan
- In:
MIS quarterly
47
(
2023
)
3
,
pp. 955-982
Persistent link: https://www.econbiz.de/10014422562
Saved in:
2
Platform compatibility and developer multihoming : a trade-off perspective
Tian, Jing
;
Zhao, Xia
;
Xue, Ling
- In:
MIS quarterly
46
(
2022
)
3
,
pp. 1661-1690
Persistent link: https://www.econbiz.de/10013555385
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