//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of marketing management : MM"
~isPartOf:"Marketing letters : a journal of research in marketing"
~isPartOf:"The service industries journal"
~subject:"Brand"
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Love"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Brand
Customer satisfaction
Emotion
108
Consumer behaviour
62
Konsumentenverhalten
62
Kundenzufriedenheit
20
Beziehungsmarketing
17
Relationship marketing
17
Dienstleistungsqualität
15
Service quality
15
Brand management
14
Markenführung
14
Advertising effects
11
Werbewirkung
11
Brand image
10
Markenimage
10
Cognition
7
Großbritannien
7
Kognition
7
Markenartikel
7
Personality psychology
7
Persönlichkeitspsychologie
7
United Kingdom
7
Anthropologie
6
Anthropology
6
Arbeitspsychologie
5
Arbeitszufriedenheit
5
Intelligence
5
Intelligenz
5
Job satisfaction
5
Market research
5
Marketing management
5
Marketingmanagement
5
Marktforschung
5
Measurement
5
Messung
5
Organizational psychology
5
Salespeople
5
Satisfaction
5
Social Web
5
more ...
less ...
Online availability
All
Undetermined
13
Type of publication
All
Article
27
Type of publication (narrower categories)
All
Article in journal
27
Aufsatz in Zeitschrift
27
Language
All
English
27
Author
All
Vázquez Casielles, Rodolfo
3
Ahuvia, Aaron
2
Bagozzi, Richard P.
2
Batra, Rajeev
2
Koenig-Lewis, Nicole
2
Palmer, Adrian
2
Rossiter, John R.
2
Wang, Edward Shih-tse
2
Ahn, Jiseon
1
Akgün, Ali E.
1
Alan, Alev Kocak
1
Ali, Faizan
1
Alrawadieh, Zaid
1
Amin, Muslim
1
Back, Ki-Joon
1
Baker, Julie
1
Belén del Río-Lanza, Ana
1
Boeuf, Benjamin
1
Bradford, Kevin
1
Brown, Steven
1
Cetin, Gurel
1
Chang, Shu-chun
1
Chen, Tzy-ling
1
Daunt, Kate L.
1
Dincer, Fusun Istanbullu
1
Dinçer, Mithat Zeki
1
Dogan, Seden
1
Dong, Beibei
1
Díaz-Martín, Ana María
1
Fischer, Alexander
1
Ganesan, Shankar
1
Grahl, Daniel
1
Harris, Lloyd C.
1
Hernandez-Calderon, Araceli
1
Hunter, Gary L.
1
Iglesias Argu͏̈elles, Víctor
1
Iglesias-Argüelles, Víctor
1
Kashif Hussain
1
Keskin, Halit
1
Kim, Jiyoung
1
more ...
less ...
Published in...
All
Journal of marketing management : MM
Marketing letters : a journal of research in marketing
The service industries journal
International journal of hospitality management
53
Journal of business research : JBR
37
Journal of retailing and consumer services
28
The journal of brand management : an international journal
27
Journal of travel and tourism marketing
22
The journal of product & brand management
22
Journal of hospitality marketing & management
21
The journal of services marketing
20
Psychology & marketing
17
Tourism management : research, policies, practice
15
International journal of contemporary hospitality management
13
Tourism management perspectives : TMP
13
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
European journal of marketing : EJM
9
Service business
9
Services marketing quarterly
9
Journal of service research : JSR
8
Journal of service theory and practice : JSTP
8
European journal of marketing
7
International journal of market research
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of the Academy of Marketing Science
7
Qualitative market research : an international journal
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Global business review
6
Journal of Asian finance, economics and business : JAFEB
6
Journal of promotion management : innovations in planning and applied research
6
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
6
Journal of service management
6
The journal of consumer marketing
6
Administrative Sciences : open access journal
5
Cogent business & management
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of consumer studies
5
Journal of air transport management
5
Journal of business ethics : JOBE
5
Journal of customer behaviour
5
more ...
less ...
Source
All
ECONIS (ZBW)
27
Showing
1
-
10
of
27
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Can brand anthropomorphism trigger emotional brand attachment?
Ma, Jianfeng
;
Tu, Hongwei
;
Zhou, Xing
;
Niu, Wanjie
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 555-578
Persistent link: https://www.econbiz.de/10014321609
Saved in:
2
Brand anthropomorphism, love and defense : does attitude towards social distancing matter?
Ali, Faizan
;
Dogan, Seden
;
Amin, Muslim
;
Kashif Hussain
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 58-83
Persistent link: https://www.econbiz.de/10012483664
Saved in:
3
Effects of retailers' service quality and legitimacy on behavioral intention : the role of emotions during COVID-19
Yang, Kiseol
;
Kim, Jiyoung
;
Min, Jihye
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 84-106
Persistent link: https://www.econbiz.de/10012483665
Saved in:
4
Customers' emotions in service failure and recovery : a meta-analysis
Valentini, Sara
;
Orsingher, Chiara
;
Polyakova, Alexandra
- In:
Marketing letters : a journal of research in marketing
31
(
2020
)
2/3
,
pp. 199-216
Persistent link: https://www.econbiz.de/10012301451
Saved in:
5
Boys do not cry : the negative effects of brand masculinity on brand emotions
Boeuf, Benjamin
- In:
Marketing letters : a journal of research in marketing
31
(
2020
)
2/3
,
pp. 247-264
Persistent link: https://www.econbiz.de/10012301462
Saved in:
6
The impact of emotional dissonance on quality of work life and life satisfaction of tour guides
Alrawadieh, Zaid
;
Cetin, Gurel
;
Dinçer, Mithat Zeki
; …
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 50-64
Persistent link: https://www.econbiz.de/10012207482
Saved in:
7
The structural effects of affective and cognitive elaboration in formation of customer-brand relationship
Ahn, Jiseon
;
Back, Ki-Joon
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 226-242
Persistent link: https://www.econbiz.de/10012208488
Saved in:
8
The service smile chain : linking leader emotions to customer outcomes
Liu, Xiao-Yu
;
Liu, Yongmei
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 415-435
Persistent link: https://www.econbiz.de/10012208574
Saved in:
9
Emotional prototypes, emotional memory usages, and customer satisfaction
Akgün, Ali E.
;
Keskin, Halit
;
Alan, Alev Kocak
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 494-520
Persistent link: https://www.econbiz.de/10011760451
Saved in:
10
The long-term impact of service empathy and responsiveness on customer satisfaction and profitability : a longitudinal investigation in a healthcare context
Ye, Jun
;
Dong, Beibei
;
Lee, Ju-Yeon
- In:
Marketing letters : a journal of research in marketing
28
(
2017
)
4
,
pp. 551-564
Persistent link: https://www.econbiz.de/10011780865
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->