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~isPartOf:"Journal of marketing management : MM"
~isPartOf:"The service industries journal"
~person:"Tsai, Bi-kun"
~subject:"Customer satisfaction"
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Journal of marketing management : MM
The service industries journal
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The influence of emotions displayed and personal selling on customer behaviour intention
Wang, Edward Shih-tse
;
Tsai, Bi-kun
;
Chen, Tzy-ling
; …
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 353-366
Persistent link: https://www.econbiz.de/10009510683
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