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~isPartOf:"Journal of marketing management : MM"
~isPartOf:"The service industries journal"
~source:"econis"
~subject:"emotional labor"
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emotional labor
Emotion
74
Consumer behaviour
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Beziehungsmarketing
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Relationship marketing
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Adhikari, Prateek
1
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Lei, Hui
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Medler-Liraz, Hana
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Sheffield, David
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Journal of marketing management : MM
The service industries journal
Public personnel management
6
Management communication quarterly : an international journal
4
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3
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
3
Journal of service research
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Public performance & management review
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The international journal of human resource management
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Cogent business & management
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Experiencing and managing emotions in the workplace : [contributions to the 2010 International Conference on Emotion and Organizational Life held in Montreal, Canada]/ ed. by Neal M. Ashkanasy ...
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Journal of management & organization : JMO
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International studies of management & organization : ISMO
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Journal of African business
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Journal of financial services marketing : JFSM
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Journal of hospitality marketing & management
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Journal of international business and economics : JIBE
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Journal of management education : a publication of the Organizational Behavior Teaching Society
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Journal of service research : JSR
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Journal of sport management : the official journal of the North American Society of Sport Management
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Market : review for marketing theory and practice
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Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
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Personnel psychology : a journal of applied research
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Scandinavian journal of work and organizational psychology : SJWOP
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Services marketing quarterly
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The Cornell hospitality quarterly
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ECONIS (ZBW)
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1
Mental health of UK hospitality workers : shame, self-criticism and self-reassurance
Kotera, Yasuhiro
;
Adhikari, Prateek
;
Sheffield, David
- In:
The service industries journal
41
(
2021
)
15/16
,
pp. 1076-1096
Persistent link: https://www.econbiz.de/10012695314
Saved in:
2
Does emotional labor moderate customer participation and buying?
Seger-Guttmann, Tali
;
Medler-Liraz, Hana
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 356-373
Persistent link: https://www.econbiz.de/10011564156
Saved in:
3
Lagged effect of daily surface acting on subsequent day's fatigue
Zhang, Yucheng
;
Zhang, Long
;
Lei, Hui
;
Yue, Yumeng
; …
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 809-826
Persistent link: https://www.econbiz.de/10011672442
Saved in:
4
Customer orientation, engagement, and developing positive emotional labor
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1272-1288
Persistent link: https://www.econbiz.de/10010492120
Saved in:
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