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~isPartOf:"Journal of marketing management : MM"
~subject:"Kognition"
~subject:"Service quality"
~subject:"emotions"
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Journal of marketing management : MM
International journal of hospitality management
59
Journal of business research : JBR
50
Journal of retailing and consumer services
37
Journal of behavioral decision making
24
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
23
International journal of contemporary hospitality management
22
Journal of travel and tourism marketing
19
Journal of hospitality marketing & management
18
Psychology & marketing
17
Journal of business ethics : JOBE
16
The journal of services marketing
16
Journal of business and psychology
15
Discussion paper series / IZA
12
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
11
The service industries journal
11
Tourism management : research, policies, practice
11
Tourism management perspectives : TMP
11
Discussion paper / Tinbergen Institute
10
Games
10
Human relations : towards the integration of the social sciences
10
Journal of service research : JSR
10
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
10
Journal of Asian finance, economics and business : JAFEB
9
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
9
Journal of service management
9
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
9
Services marketing quarterly
9
Entrepreneurship theory and practice : ET&P
8
European journal of marketing : EJM
8
European management journal
8
Journal of consumer research : JCR ; an interdisciplinary bimonthly
8
Journal of service research
8
Journal of service theory and practice
8
Journal of consumer behaviour : an international research review
7
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
7
Journal of marketing
7
Marketing letters : a journal of research in marketing
7
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Technological forecasting & social change : an international journal
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ECONIS (ZBW)
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1
"It's an illusion, but it looks real!" : consumer affective, cognitive and behavioural responses to augmented reality applications
Javornik, Ana
- In:
Journal of marketing management : MM
32
(
2016
)
9/10
,
pp. 987-1011
Persistent link: https://www.econbiz.de/10011612539
Saved in:
2
From elicitation to consumption : assessing the longitudinal effectiveness of negative emotional appeals in social marketing
Antonetti, Paolo
;
Baines, Paul
;
Walker, Lorna
- In:
Journal of marketing management : MM
31
(
2015
)
9/10
,
pp. 940-969
Persistent link: https://www.econbiz.de/10011405171
Saved in:
3
"We (don't) know how you feel" : a comparative study of automated vs. manual analysis of social media conversations
Conhoto, Ana Isabel
;
Padmanabhan, Yuvray
- In:
Journal of marketing management : MM
31
(
2015
)
9/10
,
pp. 1141-1157
Persistent link: https://www.econbiz.de/10011405216
Saved in:
4
Emotions and dissonance in "ethical" consumption choices
Gregory-Smith, Diana
;
Smith, Andrew
;
Winklhofer, Heidi
- In:
Journal of marketing management : MM
29
(
2013
)
11/12
,
pp. 1201-1223
Persistent link: https://www.econbiz.de/10010209654
Saved in:
5
Exploring the forms of dysfunctional customer behaviour : a study of differences in servicescape and customer disaffection with service
Daunt, Kate L.
;
Harris, Lloyd C.
- In:
Journal of marketing management : MM
28
(
2012
)
1/2
,
pp. 129-153
Persistent link: https://www.econbiz.de/10009488952
Saved in:
6
The impact of emotions on service quality, satisfaction, and positive word-of-mouth intentions over time
White, Christopher J.
- In:
Journal of marketing management : MM
26
(
2010
)
5/6
,
pp. 381-394
Persistent link: https://www.econbiz.de/10003995599
Saved in:
7
An investigation into the mediating influence of consumer expertise on the antecedents and consequences of affect within professional service markets
Garry, Tony
- In:
Journal of marketing management : MM
23
(
2007
)
5/6
,
pp. 461-481
Persistent link: https://www.econbiz.de/10003492221
Saved in:
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