//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of marketing theory and practice"
~subject:"Beziehungsmarketing"
~type:"article"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Self-service"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Consumer behaviour
2
Konsumentenverhalten
2
Relationship marketing
2
Selbstbedienung
2
Self-service
2
Dienstleistungsqualität
1
Service quality
1
more ...
less ...
Type of publication
All
Article
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
2
Language
All
English
2
Author
All
Anitsal, Ismet
1
Curran, James M.
1
Meuter, Matthew L.
1
Schumann, David W.
1
Published in...
All
Journal of marketing theory and practice
International journal of services and operations management
2
Journal of business research : JBR
2
Journal of service management
2
The journal of services marketing
2
European management journal
1
European retail research
1
Global business review
1
International journal of business information systems : IJBIS
1
International journal of electronic customer relationship management : IJECRM
1
International journal of hospitality management
1
International journal of internet marketing and advertising : IJIMA
1
International journal of management, economics and social sciences : IJMESS
1
International journal of services technology and management
1
Journal of business-to-business marketing
1
Journal of decision systems
1
Journal of digital banking
1
Journal of electronic commerce research : JECR
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of marketing
1
Journal of marketing management : MM
1
Journal of retailing
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Management information systems : mis quarterly
1
Problems and perspectives in management : PPM ; international research journal
1
Production and operations management : an international journal of the Production and Operations Management Society
1
Psychology & marketing
1
The international review of retail, distribution and consumer research
1
The service industries journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Encouraging existing customers to switch to self-service technologies : put a little fun in their lives
Curran, James M.
;
Meuter, Matthew L.
- In:
Journal of marketing theory and practice
15
(
2007
)
4
,
pp. 283-298
Persistent link: https://www.econbiz.de/10003745481
Saved in:
2
Toward a conceptualization of customer productivity : the customer's perspective on transforming customer labor into customer outcomes using technology-based self-service options
Anitsal, Ismet
;
Schumann, David W.
- In:
Journal of marketing theory and practice
15
(
2007
)
4
,
pp. 349-363
Persistent link: https://www.econbiz.de/10003745498
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->