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~isPartOf:"Journal of marketing theory and practice"
~subject:"Einzelhandel"
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Einzelhandel
Customer service
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Journal of marketing theory and practice
Journal of retailing and consumer services
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Journal of retailing
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International journal of physical distribution & logistics management : IJPD & LM
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International journal of retail & distribution management
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Journal of business research : JBR
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Gabler Edition Wissenschaft
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Psychology & marketing
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SpringerLink / Bücher
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European journal of operational research : EJOR
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Forschungsergebnisse der WU Wirtschaftsuniversität Wien
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GITAM journal of management : a quarterly publication of GITAM Institute of Management
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International journal of consumer studies
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International journal of physical distribution and logistics management
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Omega : the international journal of management science
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SOM research reports
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Services marketing quarterly
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The international review of retail, distribution and consumer research
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Arbeit und Technik : Schriftenreihe des Instituts Arbeit und Technik im Wissenschaftszentrum Nordrhein-Westfalen
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British journal of management : BJM
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Business strategy and the environment
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Dutch journal of finance and management
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ERIM Ph. D. series research in management / Erasmus Institute of Management
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ESMT working paper
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Electronic markets : EM ; the international journal of electronic commerce and business media
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Electronic markets : the international journal on networked business
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Employee relations
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European retail research
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Forschungsbeiträge des Lehrstuhls Univ.-Prof. Dr. Anton Meyer und der Fördergesellschaft Finanzdienstleistungs-Marketing (FFM) e.V. an der Johannes-Gutenberg-Universität Mainz
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Gabler Edition Wissenschaft / Schriftenreihe des Instituts für Marktorientierte Unternehmensführung (IMU), Universität Mannheim
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ILR review : the journal of work and policy
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Please clap! : how customer service quality perception affects the authenticity of sustainability initiatives
Brockhaus, Sebastian
;
Amos, Clinton
;
Fawcett, Amydee M.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
4
,
pp. 396-420
Persistent link: https://www.econbiz.de/10011771059
Saved in:
2
Customer behavioral legitimacy in retail returns episodes : effects on retail salesperson role conflict
O'Brien, Matthew
;
Hill, Donna J.
;
Autry, Chad W.
- In:
Journal of marketing theory and practice
17
(
2009
)
3
,
pp. 251-266
Persistent link: https://www.econbiz.de/10003867499
Saved in:
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