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~isPartOf:"Journal of personal selling & sales management"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Lieferantenmanagement"
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Search: subject_exact:"Kundenorientierung"
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Lieferantenmanagement
Beziehungsmarketing
85
Relationship marketing
85
Consumer behaviour
41
Konsumentenverhalten
41
Bank
38
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
25
Service quality
25
Personal banking
21
Privatkundengeschäft
21
Confidence
12
Vertrauen
12
Customer loyalty
11
Electronic Banking
11
Electronic banking
11
Bankgeschäft
10
Banking services
10
Brand management
9
Financial services
9
Finanzdienstleistung
9
India
9
Indien
9
Loyalty
9
Markenführung
9
Trust
9
Customers
8
Supplier relationship management
8
Banking
7
Brand image
7
Markenimage
7
Banks
6
Corporate Social Responsibility
6
Corporate social responsibility
6
Customer value
6
Kundenwert
6
Banking industry
5
Customer orientation
5
Emotion
5
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8
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English
8
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Brannan, Ross
1
Brun, Isabelle
1
Dahlstrom, Robert
1
Esterik-Plasmeijer, Pauline W. J. van
1
Heinonen, Kristina
1
Houjeir, Roudaina
1
Kimasheva, Maria
1
Line, Ricard
1
Mishra, Vishal
1
Nygaard, Arne
1
Paul, Rik
1
Ponnam, Abhilash
1
Raaij, Willem Fred van
1
Rajaobelina, Lova
1
Ulvnes, Arne M.
1
Vaithianathan, Sridhar
1
Yeh, Ying-Pin
1
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Published in...
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Journal of personal selling & sales management
The international journal of bank marketing : IJBM
Industrial marketing management : the international journal for industrial and high-tech firms
213
The journal of business & industrial marketing
109
Journal of business research : JBR
83
Journal of business-to-business marketing
39
Journal of the Academy of Marketing Science
24
Journal of marketing
21
Journal of strategic marketing
21
SpringerLink / Bücher
21
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
20
The journal of services marketing
19
Gabler Edition Wissenschaft
16
International journal of production economics
15
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
14
Journal of retailing and consumer services
14
Springer eBook Collection / Business and Economics
14
The service industries journal
13
Journal of personal selling & sales management : JPSSM
11
Service business
11
Neue betriebswirtschaftliche Forschung : Nbf
10
Services marketing quarterly
10
International journal of procurement management
9
Marketing intelligence & planning
9
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of purchasing and supply management
8
Journal of service research : JSR
8
Marketing theory
8
The international journal of logistics management
8
European journal of marketing : EJM
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
Interaktionen im Dienstleistungsbereich
7
International journal of hospitality management
7
International journal of project management : the journal of The International Project Management Association
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Basler Schriften zum Marketing
6
Die Betriebswirtschaft : DBW
6
European journal of marketing
6
Handbook of relationship marketing
6
International business review : the official journal of the European International Business Academy
6
Journal of business market management : jbm
6
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ECONIS (ZBW)
8
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1
The influence of culture on trust in B2B banking relationships
Houjeir, Roudaina
;
Brannan, Ross
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 495-515
Persistent link: https://www.econbiz.de/10011731545
Saved in:
2
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
3
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
4
Customer personality and relationship satisfaction : empirical evidence from Indian banking sector
Mishra, Vishal
;
Vaithianathan, Sridhar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 122-142
Persistent link: https://www.econbiz.de/10011326063
Saved in:
5
Corporate social responsibility and service innovation on customer loyalty : an empirical investigation in wealth management services
Yeh, Ying-Pin
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 823-839
Persistent link: https://www.econbiz.de/10011456319
Saved in:
6
How to recover trust in the banking industry? : a game theory approach to empirical analyses of bank and corporate customer relationships
Dahlstrom, Robert
;
Nygaard, Arne
;
Kimasheva, Maria
; …
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
4
,
pp. 268-278
Persistent link: https://www.econbiz.de/10010387146
Saved in:
7
Online relationship quality : scale development and initial testing
Brun, Isabelle
;
Rajaobelina, Lova
;
Line, Ricard
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
1
,
pp. 5-27
Persistent link: https://www.econbiz.de/10010252740
Saved in:
8
Multiple perspectives on customer relationships : editorial
Heinonen, Kristina
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
6
,
pp. 450-456
Persistent link: https://www.econbiz.de/10010415439
Saved in:
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