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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~person:"Quach, Sara"
~subject:"customer retention"
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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From marketing communications to brand management : factors influencing relationship quality and customer retention
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
3
,
pp. 197-219
Persistent link: https://www.econbiz.de/10011383849
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