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~isPartOf:"Journal of retailing"
~person:"Bolton, Ruth N."
~person:"Bonfanti, Angelo"
~subject:"Kundenservice"
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Bolton, Ruth N.
Bonfanti, Angelo
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Journal of retailing
International journal of managerial and financial accounting
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Managing a global retail brand in different markets : meta-analyses of customer responses to service encounters
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 294-314
Persistent link: https://www.econbiz.de/10013364286
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